Privacy Policy

Our Privacy Policy explains what personal data we collect, how it is used, how it is shared, and your privacy rights.
Privacy Policy
Glampinski It has been created with the aim of offering places outside the banal noise of the cities, finding the best places where the stars are always seen, the sound of birds and enjoying a stay in nature. And above all we want to be transparent, which is why here is the way and purpose for which we use your data.


This Privacy Policy describes how Glampinski and its affiliated companies ("us", "us"the"Glampinski"), process personal data in relation to your use of the Glampinski Platform. Depending on where you live and what you are doing on the Glampinski Platform.


1. Who Controls My Personal Data.
Responsible.
When this Policy mentions "Glampinski", "we", "us" or "our", it refers to the company of Glampinski who is responsible for your personal data under this Privacy Policy (the "Responsible"). In it Annex 1 The designated Responsible is indicated.
2. Personal Data We Collect.
Information Necessary to Use the Glampinski Platform.
We collect personal data about you when you use the Glampinski Platform. Without them, we may not be able to provide all requested services. This information includes the following:
Contact, Account and Profile Information.
Such as your first name, last name, phone number, postal address, email address, date of birth and photograph, some of which will depend on the features you use.
Identity Information.
Where applicable, we may ask you for an image of your government-issued identification documents, passport, national identification card, tax ID or driver's license (in accordance with applicable laws) or other verification information, such as your date of birth, address, email address, phone number or digital identity, and/or a selfie when we verify your ID. If you provide us with a copy of your ID, we will obtain the information contained in your ID.
Information You Decide to Provide Us.
You may choose to provide us with additional personal data, including:
Additional Profile Information.
For example: gender, preferred languages, city, personal description and any additional profile information you provide.
Communications Information.

Such as emails, calls, messages, SMS and text information when delivery is enabled on the Plataforma Glampinski or through it. Communication information may also include call recordings and transcripts as required by applicable law, and other recording information such as your telephone number, calling party number, receiving party number, account name, email address, forwarding numbers, time and date of communications, duration of communication, routing information, and the types and volumes of communications.
User Generated Content.
Such as photos, videos and other content you choose to provide.
Assistance Information.
Such as call recordings and transcripts, in accordance with the requirements of applicable law, chat information and messages collected to provide customer support services, including investigating and responding to user concerns and monitoring and improving our support processes.
3. Information Collected Automatically Through the Platform Glampinski.
When you use the Platform Glampinski We automatically collect some data. This information may include:
Geolocation Information.
Such as your precise or approximate location, determined from the IP address, the GPS of your cell phone or other device, or other information you share with us, depending on your device settings. We may also collect this information when you are not using the app if you enable it through device settings or permissions.
Usage Information.
Such as Glamping searches to book, additional services added, dates and times of access, pages you viewed or interacted with before or after using the Platform Glampinski and other actions carried out on the Platform Glampinski, including the pages or content you view and links you click to third-party applications. We may collect this information even if you have not created an account on Glampinski the initiated session.
Device Information.
Such as IP address, hardware and software information, device information, device event information, unique identifiers, error data, and read receipts. We may collect this information even if you have not created an account on Glampinski the initiated session.
4. Information We Collect from Third Parties.
We may collect personal data from other sources, such as:
Third Party Applications.
If you decide to link, connect or log in to the Platform Glampinski with a third-party service (e.g., Google, Facebook, or WeChat), you instruct that service to send us information, such as your registration, friend lists, and profile information, as controlled by such service or as authorized through such service's privacy settings. If you decide to connect a smart lock to your account Glampinski, we may collect information about the smart device, such as log or event information and device information.
Business Product Invitations and Account Management.
Organizations that use our enterprise products may submit personal data to facilitate account management and invitations to use enterprise products.
7. How We Use Collected Information
We use personal data as described in this Privacy Policy.


Provide the Platform Glampinski.
We may process this data to:
allow you to access the Platform Glampinski and make and receive payments,
allow you to communicate and interact with others,
process and respond to your request,
provide assistance,
send you messages, updates, security alerts and account notifications,
enable the use of our hosting products and services.
Improve and Develop the Platform Glampinski.
We may process this data to:
perform analysis, eliminate errors and conduct investigations,
improve and develop our products and services, and
provide customer service trainings,
Customize and Configure the Platform Glampinski.
We may process this data to:
personalize and configure your experience based on your interactions on the Platform Glampinski, your search and reservation history, your preferences and profile information and other information you choose to provide to us, and
adjust your experience in Glampinski.
Provide, Personalize, Measure and Improve our Advertising and Marketing.
We may process this data to:
send you promotional, advertising and marketing messages, and other information,
display, personalize, measure and improve our advertising on advertising platforms,
administer referral programs, rewards, surveys, sweepstakes, contests or other promotional activities or events sponsored or managed by Glampinski or its business partners or external associates,
analyze characteristics and preferences to send you promotional messages, marketing, advertising and other information that we believe may be of interest to you and
Invite you to relevant events and opportunities.
8. Exchange and Disclosure of Information.
Information Provided with Your Consent or at Your Request.
When you consent or direct us to share your information, we share your information as described at the time of consent or choice, such as when you authorize a third-party application or website to access your account on Glampinski, when we process an insurance claim, when we request flexible payment and financing products or when you participate in promotional activities of business partners of Glampinski or third parties.
Who We Share With.
We may share your information with:
Other Members.
To facilitate reservations or other interactions between Members (who may be located in jurisdictions with different levels of data protection or use service providers located in such jurisdictions), we may have to share information in certain force majeure situations.
Service Providers.
We share personal data with affiliated and unaffiliated service providers (including their service providers) to help us manage our business and for their compliance purposes.


To the Tax Authorities.
Where required or permitted by law, in accordance with applicable law, we may transmit user information to the appropriate tax authorities or other government agencies, depending on where you are located, for them to determine whether you are adequately complying with applicable tax obligations.
To Government Authorities for Registrations, Notifications, Permits or License or Number Applications.
In jurisdictions where Glampinski facilitates or requires the registration, notification, permit or license application or number of a user with a government authority, we may share the information of participating users, including registration numbers and user contact information, with the relevant authority, during the application process, when the Advertisement is published and from time to time.
9. External Business Partners and Integrations.




Linking Third Party Services.
You can link your account at Glampinski with certain third-party services, such as social networks.
10. Retention.
Retention Periods.
We retain your personal data for as long as is necessary or permitted in light of the purpose or purposes for which it was obtained and is processed in accordance with applicable law.


11. Security.
Although no organization can guarantee perfect security, we implement and continually update administrative, technical and physical security measures to protect your information against unlawful or unauthorized access, loss, destruction or alteration.
12. Modifications To This Privacy Policy.
We reserve the right to modify this Privacy Policy at any time, in accordance with applicable legislation. If we do so, we will post the revised Privacy Policy and update the "Last Updated" date above. In the event of substantial changes, we will also notify you of the modifications by email at least thirty (30) days prior to the effective date. If you do not agree to the modified Privacy Policy, you may cancel your account. If you do not cancel your account before the effective date of the modified Privacy Policy, your continued use of or access to the Platform Glampinski will be subject to it.
For questions write to [email protected]